Paper accepted: Empowerment of Atypical Viewers via Low-Effort Personalized Modeling of Video Streaming Quality @ CoNEXT, Paris December 5-8 2023

The 19th International Conference on emerging Networking EXperiments and Technologies (CoNEXT) Paris, France, December 5-8, 2023

Authors: Leonardo Peroni (IMDEA Networks Institute), Sergey Gorinsky (IMDEA Networks Institute), Farzad Tashtarian (Alpen-Adria-Universität Klagenfurt, Austria), and Christian Timmerer (Alpen-Adria-Universität Klagenfurt, Austria).

Abstract: Quality of Experience (QoE) and QoE models are of an increasing importance to networked systems. The traditional QoE modeling for video streaming applications builds a one-size-fits-all QoE model that underserves atypical viewers who perceive QoE differently. To address the problem of atypical viewers, this paper proposes iQoE (individualized QoE), a method that employs explicit, expressible, and actionable feedback from a viewer to construct a personalized QoE model for this viewer. The iterative iQoE design exercises active learning and combines a novel sampler with a modeler. The chief emphasis of our paper is on making iQoE sample-efficient and accurate.
By leveraging the Microworkers crowdsourcing platform, we conduct studies with 120 subjects who provide 14,400 individual scores. According to the subjective studies, a session of about 22 minutes empowers a viewer to construct a personalized QoE model that, compared to the best of the 10 baseline models, delivers the average accuracy improvement of at least 42% for all viewers and at least 85\% for the atypical viewers. The large-scale simulations based on a new technique of synthetic profiling expand the evaluation scope by exploring iQoE design choices, parameter sensitivity, and generalizability.